Last updated: 11/15/2025

This Privacy Policy explains how South Star Home Buyers (“South Star”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you visit our website at homes.sstar.us (the “Site”) or when you communicate with us by phone, text message, email, or through our online forms.

By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide to Us

  • Contact details: name, phone number, email address.
  • Property details: property address, city, ZIP / postal code, property type, whether the property is listed with an agent, preferred selling timeline, and any additional details you choose to share about your property or situation.
  • Communications: the content of messages that you send to us via web forms, email, SMS/text, phone calls, or other channels.

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, such as:

  • IP address and approximate location;
  • browser type, device type, and operating system;
  • pages viewed, time spent on the Site, and referring/exit pages;
  • information collected through cookies and similar technologies.

This information helps us understand how visitors use the Site and improve our services.

1.3 Information from Third Parties

We may receive information about properties or owners from public records, data providers, real estate platforms, or our investor partners in order to evaluate potential transactions. We use this information in accordance with this Privacy Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To review your property and situation and determine whether we can make you an offer;
  • To communicate with you by phone, text/SMS, email, or other channels about your property, our services, and related opportunities;
  • To operate, maintain, customize, and improve the Site and our marketing efforts;
  • To manage our business, including recordkeeping, analytics, and internal reporting;
  • To comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
  • To protect our rights, property, safety, and that of our users, partners, and the public.

By submitting a form or otherwise providing your contact information, you agree that we may contact you regarding your property and related services, including by phone call, text/SMS message, and email. Message and data rates may apply. You can opt out of marketing communications at any time (see Section 8 below).

3. How We Share Information

We do not sell your personal information.

We may share your information with the following categories of recipients:

  • Investor partners: trusted local or national investors who help us evaluate, fund, or purchase properties.
  • Service providers: companies that provide services on our behalf, such as website hosting, email delivery, SMS platforms, customer relationship management (CRM) tools, analytics, and data storage.
  • Real estate professionals: title companies, escrow officers, attorneys, and other professionals involved in real estate transactions and closings.
  • Business transfers: in connection with a merger, acquisition, asset sale, financing, or similar transaction involving all or part of our business.
  • Legal and safety purposes: when we believe disclosure is necessary to comply with law, regulation, court order, or legal process; to respond to lawful requests by public authorities; or to protect our rights, property, or safety, or that of our users, partners, or the public.

When we share information with service providers or investor partners, we expect them to use the information only for the purposes described above and to protect it appropriately.

Based on our current business activities, we do not “sell” or “share” personal information as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA). If this changes in the future, we will update this Privacy Policy and provide any required notices or opt-out options.

4. Cookies and Similar Technologies

We may use cookies and similar technologies on the Site to:

  • help the Site function properly and remember your preferences;
  • understand how visitors use the Site and improve performance;
  • support security and fraud prevention.

You can usually control cookies through your browser settings. If you disable cookies, some features of the Site may not work as intended.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

  • evaluate properties and manage our relationships with property owners and potential sellers;
  • maintain business records and comply with legal, tax, and regulatory requirements;
  • resolve disputes and enforce our agreements.

When information is no longer needed for these purposes, we take reasonable steps to delete, de-identify, or anonymize it.

6. Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and General Rights

You have certain choices and rights regarding your information:

  • Update or correct: You can request that we update or correct your contact details or property information if they are inaccurate or incomplete.
  • Marketing communications: You can ask us to stop sending you marketing emails or texts at any time. To opt out of emails, follow the instructions in the message or contact us directly. To opt out of SMS/text messages, you can reply “STOP” to any message you receive from us.
  • Do-not-call and similar requests: If you no longer wish to receive calls from us, you can let us know using the contact information in Section 11, and we will make reasonable efforts to honor your request.

Your rights may vary depending on where you live. Residents of certain U.S. states, including California, may have additional rights as described below.

8. Additional Information for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This section applies only to California residents.

8.1 Categories of Personal Information We Collect

In the last 12 months, we have collected the following categories of personal information (as defined in the CCPA):

  • Identifiers (such as name, email address, phone number, online identifiers, IP address);
  • Commercial information (such as property details and transaction-related information);
  • Internet or other electronic network activity information (such as browsing data and cookie information);
  • Geolocation data (approximate location based on IP address);
  • Inferences drawn from the above (such as potential interest in selling a property).

We collect these categories of information for the business purposes described in Sections 1 and 2 above and may disclose them to the categories of recipients listed in Section 3.

8.2 Your CCPA Rights

Subject to certain limitations and exceptions, California residents may have the right to:

  • Right to know/access: Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties to whom we disclose it.
  • Right to delete: Request that we delete personal information we have collected about you, subject to certain exceptions (for example, when we need the information to complete a transaction, detect security incidents, comply with legal obligations, or for other permitted purposes).
  • Right to correct: Request that we correct inaccurate personal information we maintain about you.
  • Right to opt out of sale/sharing: As noted above, we do not currently sell or share personal information as those terms are defined under the CCPA. If this changes, we will provide a way to opt out.
  • Right to limit use of sensitive personal information: We do not use or disclose sensitive personal information for purposes that would require a “Limit the Use of My Sensitive Personal Information” link under the CCPA.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

8.3 How to Exercise Your CCPA Rights

To exercise your CCPA rights, you may contact us by:

  • Emailing us at offers@sstar.us, or
  • Using any contact form or phone number listed on our Site.

When you submit a request, we may need to verify your identity (for example, by matching information you provide with information already in our records) in order to protect your privacy and security. You may also designate an authorized agent to make a request on your behalf, in which case we may require proof of authorization and verification of your identity.

9. Third-Party Websites and Services

The Site may contain links to third-party websites, services, or content that we do not control. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any websites or services you visit.

10. Children’s Privacy

The Site is intended for use by adults and is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes will become effective when we post the updated policy on the Site. Your continued use of the Site or our services after we post changes means you accept those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

South Star Home Buyers
Email: offers@sstar.us
Website: https://homes.sstar.us

If you are a California resident seeking to exercise your rights under the CCPA, please see Section 8 above for more details.